A technology organization's primary purpose is to provide solutions that meet the needs of the clients they serve.

These solutions must meet the needs of your business; in order to accomplish this effectively, there must be an understanding of these aspects of your business.

This includes understanding:
- what your company does
- its internal organization and
- the industries in which it operates.

Why is business process analysis so important? I already know what I want!

Businesses grow in response to a demand for their products or services; since demand is an element in a constant state of flux, most companies grow in a similarly organic fashion. During this growth state, acquisition and reorganization can throw together previously unconnected systems and activities.

Because you're so busy keeping your business running, these systems are often patched together as temporary solutions until the situation can be "properly" handled. However, these "patches" are rarely analyzed or designed to allow for the continuing growth of the business.

At some point, your business will reach a point where the amount of time and energy being spent using these workarounds and patches just doesn't justify the drain on your business; that's usually what brings you to a resource like me.

The most important time to analyze and document your existing business processes is before starting to implement the technology solution. Business process analysis allows both the business and the technology solutions providers to not only understand the current "pain points", but also to identify the underlying processes that the technology must support and enhance.

Providing this service requires a unique balance of technical and business acumen; business knowledge to ask the right questions, and recognize the crucial points within the business, and technical expertise to identify the proper technology solution and integrate it within the business space.

This is where years of industry experience comes into play; experience gained from projects for large companies such as Verizon, Capital One, Frito-Lay, Zales, Brinker International, and many other companies, large and small. These projects span a wide variety of industries and scope, and in a number of roles; that range of experience allows us to evaluate your company's needs more effectively, and accurately determine just exactly what will best meet the needs of your business.